Box Office by Ticketmaster
The safety of our patrons and staff remains our top priority. As such, we are following CDC-recommended precautions on social distancing. Our box office staff will be working remotely and will not be available in-person at the box office window until further notice. To contact a box office representative, please email us at [email protected] or call 407.440.7900. If calling: please leave your name, number or email address, and briefly indicate what event you're inquiring about. One of our box office representatives will follow up with you during regular business hours, Monday through Friday, 9am – 6pm.
The Amway Center box office is located on Church Street. Short-term (15 minutes) parking is available in front of the box office on Church Street except during events. The Amway Center box office does not take ticket orders over the phone. For support on previously placed orders, please contact Ticketmaster Customer Service at 800.653.8000.
In addition to Amway Center events, the Amway Center box office also serves as the central box office for the Camping World Stadium and Tinker Field.
Hours of Operation
Monday through Friday | 9am to 6pm and three (3) hours prior to any event.
400 W. Church St.
Orlando, FL 32801
- Amway Center box office (in person during hours of operation, see above)
- Amway Center box office accepts cash, Visa, MasterCard, American Express and Discover
Will Call is located at the Amway Center box office off of Church Street. When picking up Will Call tickets, a valid photo ID must be presented.
Authorized Ticket Sellers
Tickets should always be purchased from an authorized ticket agent, i.e. the Amway Center Box Office or Ticketmaster. Tickets purchased from other sources, including third-party websites and ticket brokers, could be counterfeit or stolen. If you purchased lost or stolen tickets from an unauthorized ticket agent, you risk being removed from the seats you are in upon the presentation of a replacement ticket by the legal ticket holder.
Child Ticket Policy
For Orlando Magic home games, children less than 36” tall do not need a ticket, provided the child sits on an adult’s lap.
For other Amway Center events, children who have not reached their 2nd birthday do not need a ticket, provided they sit on a parent or guardian’s lap.
There is no minimum age to attend an event at the Amway Center.